Returns

 

RETURN REQUIREMENTS

Your returns must meet the conditions below:

• Returns must be placed within 7 days after delivery, 
• Your order must be unworn, unused.
• We can only accept refunds on full priced items, sale items or full priced items with Promo Codes cannot be refunded, only store credited. 

HOW TO RETURN

Please email suneedayz2022@outlook.com  and you will be issued with a returns form to complete.

After the returned item has been received, we will issue you a refund or a store credit. 

FAULTY ITEMS

If your item is faulty, we will replace it with the same item. If the item is out of stock, we will offer you a refund. This is in line with Australian consumer guidelines.

Please note that loose threads are not considered faults as these are often natural results of the manufacturing process. 

If you've received an incorrect or faulty item, please email us first so we can confirm the return is acceptable.

POSTAGE COSTS

The return tracked postage cost is to be covered by the customer, in the event that your order was faulty once the order is received you will be credited the cost of the postage.